Privacy Policy

Rubicon Media Group is a communications and information services company. Our products and services provide published information resources for the general public and advertising real estate for businesses. This process is facilitated in part through Rubicon Africa Media Portal (RAMP) which interfaces with content producers, enabling our purchase of various media content.When you use RAMP, you’ll share some information with us. Globally the law increasingly requires us to disclose which information we collect, how we use it, whom we share it with, and the controls we give you to access, update, and delete that information.This Privacy Policy has been written in simple and easy to understand language, free of legal jargon, to ensure our media partners understand their rights.

What We Collect

We collect from three different categories:

●      Information you provide on registration.

●      Information we get through your usage of the service.

●      Risk management related information we get from third parties.

Information You Provide

When you interact with RAMP, we collect information that you provide to us. The service requires you to set up an account which collects important details about you, such as your name, username, password, email address, and phone number.

We may also ask you to provide us with some additional information such as banking information for the purposes of remuneration, academic and professional qualifications and employment history.

Information We Get When You Use Our Services

When you use RAMP, we collect information about which parts you’ve used and how you’ve used them. We might know, for instance, that you viewed work offers relating to environmental news. These are the types of information we collect when you use our services:

●      Usage Information. We collect information about your activity through our services. For example, we may collect information about:

○      how you interact with our services, such as which work offers you viewed or the story pitches that you submit.

○      Information relating to your use of the enquiry tool, the time and date of your communications, the number of messages you exchange with our agents.

●      Content Information. We collect content you create on our services such as text, documents, audio and video files.

●      Device Information. We collect information from and about the devices you use. For example, we collect:

○      information about your hardware and software, such as the hardware model, operating system version, device memory, advertising identifiers, unique application identifiers, apps installed, unique device identifiers, browser type, and time zone.

●      Location Information. When you use our services we may collect information about your location.

●      Information Collected by Cookies and Other Technologies. Like most online services, we may use cookies and other technologies to collect information about your activity, browser, and device.

●      Log Information. We also collect log information when you use our website, such as:

○      details about how you’ve used our services;

○      device information, such as your web browser type and language;

○      access times;

○      pages viewed;

○      IP address;

○      identifiers associated with cookies or other technologies that may uniquely identify your device or browser; and

Information We Collect from Third Parties

We may collect information about you from third parties. Here are a few examples:

●      If you submit registration information that is flagged for verification we may seek additional information from relevant third parties to help us form a clearer picture of your profile.

●      If you submit content that is flagged for potential plagiarism, we may seek information about the nature of your relationship, if any, with third parties linked to the potentially plagiarised information.

How We Use Information

What do we do with the information we collect?

●      develop, operate, improve, deliver, maintain, and protect the RAMP service.

●      send you communications, including by email. For example, we may use email to respond to support inquiries or to share information about work offers you may interest you.

●      monitor and analyze trends and usage.

●      enhance the safety and security of our products and services.

●      verify your identity and prevent fraud or other unauthorised or illegal activity.

●      use information we’ve collected from cookies and other technology to enhance our services and your experience with them.

●      enforce, investigate, and report conduct violating our Terms of Service and other usage policies, respond to requests from law enforcement, and comply with legal requirements.

How We Share Information

We may share information about you in the following ways:

●      With our affiliates. We may share information with entities within Rubicon Media Group and investment partners.

●      With third parties. We may share information with third parties in the following ways:

○      We may share information about you with service providers who perform services on our behalf, including to facilitate payments.

○      We may share information about you, such as device and usage information, to help us and others prevent fraud.

○      We may share information about you for legal, safety, and security reasons. We may share information about you if we reasonably believe that disclosing the information is needed to:

■      comply with any valid legal process, governmental request, or applicable law, rule, or regulation.

■      investigate, remedy, or enforce potential Terms of Service and Community Guidelines violations.

■      protect the rights, property, or safety of us, our users, or others.

■      detect and resolve any fraud or security concerns.

How Long We Keep Your Information

We store most  information for long periods of time. For example:

●      We store your basic account information — like your name, phone number, and email address — until you ask us to delete them.

If you ever decide to stop using RAMP, you can send an account deletion email to delete@rubiconmedia.group from your registered email. We may also delete information collected after a period of prolonged inactivity.

Keep in mind that, while our systems are designed to carry out our deletion practices automatically, we cannot promise that deletion will occur within a specific timeframe. There may be legal requirements to store your data and we may need to suspend those deletion practices if we receive valid legal process asking us to preserve content, if we receive reports of abuse or other Terms of Service violations, or if your account or content created by you is flagged by others or our systems for abuse or other Terms of Service violations. Finally, we may also retain certain information in backup for a limited period of time or as required by law.